Women in cosy autumn knitwear and coats | Emma's Boutique London

WHO WE ARE

Emma’s Boutique London is about clothes that make getting dressed easy. Think soft knitwear for slow weekends, warm coats for the walk to work and something special for the party season, all chosen with real life in mind. We keep our collections small and considered, so every piece earns its place in your wardrobe.

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Frequently asked questions

How much does delivery cost?

We offer Free UK-Wide Delivery on every order, with no minimum spend. Orders are usually delivered within 7–13 working days. You can find all the details in our Shipping Policy.

Do you offer a 30-Day Returns Policy?

Yes. You have 30 days from delivery to return your order. Items must be unworn and unused, in their original packaging and with all tags attached. Full details are in our Return & Refund Policy.

How can I track my order?

As soon as your order has been dispatched, we’ll email you a tracking link. It can take 1–3 working days before the first tracking update appears. If you have any questions about your delivery, please contact us.

How do I return an item?

Email us at info@emmasboutique-london.com with your order number and the reason for your return. Please wait for our reply before sending anything back. We’ll send you the return address and instructions.

Which payment methods do you accept?

We accept Visa, Mastercard, Maestro, PayPal, Apple Pay, Google Pay and Shop Pay. All payments are processed securely with SSL encryption. Read more in our Payment Policy.

  • 30-DAY RETURNS POLICYYou have 30 days from delivery to return your order. Find all the details in our Refund & Return Policy
  • FREE UK-WIDE DELIVERYOn all orders, with no minimum spend. Find out more in our Shipping Policy.
  • RESPONSE WITHIN 24 HOURSHave a question? Contact us — we typically respond within 24 hours on working days.